Ordering and Payment

How can I pay?

Christy offers secure and instant credit and debit card payments including Visa, Master Card, Discover, Apple Pay, Pay Pal and American Express. Please note that the payment will be validated and your card will be debited when you confirm the order.

How do I use a discount code?

Please enter your discount code in the 'Discount Code' box located on the checkout page and press the 'Apply' button. Discount codes cannot be used in conjunction with any other offer or loyalty points.

How do I check the status of my order?

We'll send you a confirmation email with a delivery tracking number once your order has been dispatched. You can also track your order by clicking here. In case you do not receive an order confirmation email or tracking details within 1 business day, please contact us at info@christyhome.com or chat with us.

I’ve changed my mind. How do I cancel my order?

Once you have placed your order, you cannot modify or cancel it via the website. If you need to request a change, please contact us at info@christyhome.com within 30 minutes of placing your order. We will do our best to accommodate your request, but we cannot guarantee that changes or cancellations will be processed, due to the speed at which we send our orders for dispatch.

If your order is already on its way and you no longer wish to keep it, you can return the parcel through our returns portal. We offer free returns for your convenience.